Five ways to reach Oneop — and one of them doesn't need us at all.
You do not have to speak to anyone to use Oneop. The free plan opens in about a minute with no credit card. Everything below is for the cases where a human is genuinely faster.
Pick the route that matches what you need
Most questions are answered faster by opening a workspace than by waiting for a reply.
Start a free workspace
Registration is self-serve and open. You get a new workspace with two seats on the free plan, no credit card and no sales call. Chat, CRM, tickets, tasks and inventory are on from the first login.
Sign-up opens when the app launches. We will email you once — no marketing list.
Book a 30-minute demo
A demo is a working session, not a slide deck. It is worth booking if you want to see the opt-in modules, or if you are moving off something else and want to know what carries over.
Email sales
Plan questions, seat counts, annual billing and anything that needs a quote go to sales@oneop.io. Published prices, seat allowances and the full feature comparison are on Pricing.
Contact support
Existing customers reach support at support@oneop.io — the same address the product itself gives you. Oneop does not publish a support-response SLA, because it has no instrument to measure one against, so this page does not promise a response time it cannot verify.
There is no public help centre yet. It is on the roadmap.
Or just send a message
If none of the routes above fit, write here. It reaches the same people as the addresses above and does not need a mail client configured on the machine you are reading this on.
Oneop does not publish a support-response SLA, because it has no instrument to measure one against. What this page will promise is that a person reads it.
How do I turn on Finance, Project Management or Sequences?
Several Oneop modules are off until you ask for them, and we switch them on for your workspace, so this is a conversation rather than a toggle in your settings.
Finance and accounting, statutory tax, project management, sales sequences, email-to-ticket, e-signature on quotes and two-factor authentication all start off. That is deliberate — anything that touches money, stock or someone else's mailbox stays closed until a human decides otherwise.
Tell us which module you need and on which plan, and we will tell you what enabling it involves and what it costs. Email sales@oneop.io or book a demo and say so when you book — it changes what we show you.
Company details
Oneop is an independent, founder-led software company.
- Website:
https://oneop.io - Product:
https://app.oneop.io - Support:
support@oneop.io - Security and vulnerability reports: see Security
- Data processing: see Data processing agreement and Privacy policy
Common questions before you get in touch
Do I need to talk to sales to try Oneop?
No. Self-serve registration is open and unflagged — you create your own workspace with two seats on the free plan, no credit card and no call. Sales is for plan questions, opt-in modules and migrations.
Can I buy a paid plan online without talking to anyone?
Not yet. Free self-serve signup works today; automated checkout for paid plans is not switched on yet. Until it is, upgrading to a paid plan goes through sales.
Does Oneop have a help centre or public knowledge base?
Not publicly. Oneop's knowledge base works inside the product — it powers article search for agents and grounds AI answers — but the public-facing help centre is not shipped. Support questions go to support@oneop.io in the meantime.
What is Oneop's support response time?
Oneop does not publish one. There is no service-level agreement instrument in the product, so committing to a number here would be a claim with nothing behind it.
You can start before you hear back
Open a free workspace now and bring your questions to the demo instead of waiting on them.
Sign-up opens when the app launches. We will email you once — no marketing list.